All systems are operational

Past Incidents

Saturday 30th October 2021

No incidents reported

Friday 29th October 2021

No incidents reported

Thursday 28th October 2021

WCCIS Inaccessible 28-29/10/2021

Some WCCIS users are unable to access CareDirector after certificate changes at 28/10/2021. We are currently identifying a cause and working on a resolution.

Wednesday 27th October 2021

No incidents reported

Tuesday 26th October 2021

WCCIS Poor Performance - 26/10/21

Update 13:45 - We believe we have identified the cause of the timeout issue and an engineer is currently working to resolve this issue.

Please be aware that users may experience intermittent timeout issues and we apologise for any inconvenience caused by this issue.

We are currently receiving reports from multiple sites that the system is slow and that some users are experiencing timeouts.

Support is aware and is currently investigating and we would like to apologise for any inconvenience or problems the issue may be causing.

We hope to have further updates shortly.

Please contact us via our Support Portal.