Past Incidents

Advanced has received alerts that there are currently poor performance being reported. Our teams are currently investigating.

[UPDATE 11:18]: We have received alerts that application performance should be returning to expected levels. We will continue to monitor and investigate this mornings incident.

[UPDATE 14:15]: We have received reports and alerts to poor performance being experienced this afternoon.

[UPDATE 14:46]: We have received alerts that application performance should be returning to expected levels. We will continue to monitor and investigate this mornings incident.

[UPDATE 16:49]: We have received reports and alerts to poor performance being experienced this afternoon.

[UPDATE 18:15]: We have received alerts that application performance should be returning to expected levels.

Advanced has received alerts that there are currently two sites experiencing poor performance . Our teams are investigating.

[UPDATE 13:48]: We would ask that if any of our users are experiencing slowness or poor performance within the CareDirector application that you please raise a support Incident with Advanced.

[UPDATE 14:48]: Please be aware our teams are still investigating.