Friday 5th June 2020

iConnect 21709952 - Issues with iConnect for Care

Advanced are aware of an problem with iConnect where some customers are experiencing issues where they can login but there is no data going to or from the devices. Advanced fully understand the impact that this is having and are actively investigating the issue to try and effect a resolution as soon as possible. Next Update 1100

1115: Advanced are continuing to investigate this matter and this has been escalated to our Internal Clinical Team.

1230:Advanced have resolved this issue and can confirm that data is now being processed, this should be completed and up to date shortly. 

Please contact us via our Support Portal.