Monday 11th October 2021

WCCIS WCCIS Poor Performance - 11/10/21

We have received reports of performance issues within WCCIS.

We have been working closely with Microsoft on a resolution to the issues identified today and we are implementing some changes tonight. We will continue to monitor the situation.

Update: 13/10/21 10:00 It is imperative that all users to remain logged out of the system this morning, with the exception of the Critical Enquires Teams at each local organisation. We are continuing with performance changes together with Microsoft and SysGroup today, due to the issues it is imperative that the users are kept to an absolute minimum to ensure continued access.

Please be aware that users will be audited to establish who is using the system during this time, so unless you are a member of the Enquires Teams please do NOT use the system, until further notice.

We apologize for any inconvenience this has caused and would like to thank you for your continued patience and support. Please can we ask that this message be passed on to any of your staff who may of been affected.

Please contact us via our Support Portal.