All systems are operational

Past Incidents

Tuesday 18th February 2020

No incidents reported

Monday 17th February 2020

Adastra OOH 21593028 - Adastra Performance Issues when Using Reporting within Adastra

Advanced are aware of issues with the Reporting section within Adastra, specifically around the following modules:

Report Runner Query Builder

When running reports users are getting a connection error when trying to run a report on occasion. Advanced are investigating this matter.

1615 - This issue is now resolved.

Sunday 16th February 2020

No incidents reported

Saturday 15th February 2020

Adastra 111 Reported Slowness

Update 11:40: Performance has returned to expected business standards.

We are aware of performance issues affecting some of our Adastra Clients. We are currently investigating as a priority 1, if you're experiencing any performance issues please contact the service desk.

Friday 14th February 2020

No incidents reported

Please contact us via our Support Portal. If you need access, call us on 01233 722 707.