1110 - We have had reports from customers that this issue has subsided, if users are still experiencing issues, then please contact the service desk.
1040: Our initial investigations are showing that the platform appears to be slower than usual but appears to be useable. If this is not the case could you please contact the service desk and provide us with more details as to if there are specific areas that are slow.
Dear Customer,
Service(s): Adastra
Advanced Reference: 22155484
Services Affected: Adastra Hosted Platform
Description: Advanced are aware that some customers are experiencing performance issues with the Adastra Hosted Platform and product. We are currently urgently investigating this issue and hope to have an update shortly
Status: Initial Investigation.
Next Update: 1030
Please pass this message on to any of your staff who may be affected. If you require any further information please do not hesitate to contact the Advanced Service Desk via the Support Portal
We apologise for any inconvenience this may cause
