Past Incidents

Advanced are aware of an outage for hosted customers.

Advanced are currently investigating this issue under the highest priority and will update shortly.

1400 Update: Advanced continue to investigate and are working to restore service as soon as possible.

1600: Advanced can confirm that this incident is now resolved. Advanced are continuing to work on ensuring full stability and there may be a small amount of increased risk of minor interruptions of service as we work to ensure that all services are fully stable, though we do not expect any further outages. 

Next Update: 1500

Advanced believe that this issue should now be Resolved. Advanced will continue to watch this matter until close of play before closing the incident down.

Advanced are aware that there are currently issues with getting through to the service desk on the phone. Advanced are currently investigating this matter. The customer portal is available for customers to raise cases at: https://customers.oneadvanced.com