All systems are operational

Past Incidents

Tuesday 18th February 2020

No incidents reported

Monday 17th February 2020

Adastra OOH 21593028 - Adastra Performance Issues when Using Reporting within Adastra

Advanced are aware of issues with the Reporting section within Adastra, specifically around the following modules:

Report Runner Query Builder

When running reports users are getting a connection error when trying to run a report on occasion. Advanced are investigating this matter.

1615 - This issue is now resolved.

Sunday 16th February 2020

No incidents reported

Saturday 15th February 2020

Adastra 111 Reported Slowness

Update 11:40: Performance has returned to expected business standards.

We are aware of performance issues affecting some of our Adastra Clients. We are currently investigating as a priority 1, if you're experiencing any performance issues please contact the service desk.

Friday 14th February 2020

No incidents reported

Please contact us via our Support Portal.