0600 - Outstanding issues resolved and customers back in. Issue resolved.
0430 - Advanced teams continue to implement works aimed at resolving this matter.
0400 - Advanced are in the process of implementing a possible resolution for this matter.
0330 Update - Advanced continue to investigate the matter to find a resolution.
Dear Customer,
Service(s): Adastra performance issues - Resolved
Advanced Reference: 21969319
Services Affected: Adastra/Adastra111
Description: Advanced are aware of the performance problems with Adastra for some customers.
Status: Initial Investigation.
Next Update: 0330
Please pass this message on to any of your staff who may be affected. If you require any further information please do not hesitate to contact the Advanced Service Desk via the Support Portal
You can also visit our status page for updates. We apologise for any inconvenience this may cause.
Kind regards,
Advanced Service Desk
