Tuesday 9th February 2021

SAS Token Login Error

We are aware that user have reported being unable to access the Adastra application with their tokens with a message stating "Username or password incorrect". We are currently investigating this issue and will provide updates as we move to resolve this problem.

21:30: We apologize for the inconvenience. We are still currently investigating and will provide further updates as we move to resolve this problem.

21:51: We would like to confirm that the login problem has been resolved.

Please contact us via our Support Portal.