Wednesday 13th January 2021

Adastra performance issues

06:00 - Virgin Media have confirmed the maintenance has completed, and service should now be restored. Please report any further issues to Advanced support. 00:00 - Virgin Media have confirmed there is maintenance being carried out. Advanced support teams are in the process of confirming the scope of work, including the expected completion time. 23:00 - Advanced are aware of some issues with connectivity to the Adastra services, and are investigating with the highest priority. Support incident reference 29127061.

Please contact us via our Support Portal.