Sunday 31st December 2023

HSSI - Staffplan Access Issue 31/12/2023

We have been notified that users are currently experiencing login failures, "Invalid username, password or token", when attempting to access Staffplan.

We are actively working to resolve the issue and we apologize for any inconvenience this may have caused and appreciate your patience and understanding. We will provide updates as they become available.

Update 18:00 - Root cause has been identified and a fix applied which has restored access. 

Please pass this message on to any of your staff who may be affected by this service interruption. If you require any further information please do not hesitate to contact the Service Desk via the Customer Portal

Please contact us via our Support Portal.