Thursday 7th September 2023

HSSI - 23371263 - Adastra Emails Failing

Advanced Reference:

Services Affected: Adastra

Description: Advanced have received reports of case emails failing to be delivered. This is impacting both hosted and non-hosted Adastra customers. As such we have contacted NHS Mail for investigation, they have provided INC38058074 as the reference number.

Status: Investigating

Please pass this message on to any of your staff who may be affected. If you require any further information please do not hesitate to contact the Advanced Service Desk via the Support Portal

Advanced have received reports of case emails failing to be delivered. This is impacting both hosted and non-hosted Adastra customers. As such we have contacted NHS Mail for investigation, they have provided INC38058074 as the reference number.

Please contact us via our Support Portal.