Sunday 8th May 2022

Adastra Hosted Slowness - 22844492

We have had reports of slowness across our Hosted Adastra Platform.

[15:15] This incident has been escalated and is currently being investigated by our resolver teams.

[15:45] We have identified the cause of the slowness and are working to resolve this ASAP.

[17:00] We have identified a root cause for this issue on our internal infrastructure. The moment this solution is confirmed we will provide more information. Please be aware we are still continuing all efforts and investigations.

[18:30] We have identified a root cause for this issue on our internal infrastructure. All teams are still working to resolve this issue and this is being treated with the highest priority.

[19:45] This issue has been resolved. Details of the root cause will also be provided in due course.If you experience any further slowness please contact the Advanced Service desk

Please contact us via our Support Portal.