Advanced are aware that customers using iConnect are currently experiencing connectivity issues. Users have reported error messages stating, "Unable to connect to server", "Unable to load", " Server Error contact Administrator".
We have also had reports of bookings not transferring over to the PASS and Birdie systems. We have our teams investigating these issues as our highest priority in order to restore functionality as quickly as possible.
Next Update 10:00 21/03/22
10:00 Root Cause has been identified and resolution applied. Customers are reporting that the service has been restored, we will continue to monitor. Next update 13:00
13:00 We have confirmed with our resolver teams that all systems are fully functional. We will be implementing measure to ensure that this does not reoccur. Thank you for your patience at this time.
