Dear Customer,
Service(s): Staffplan Roster Emails
Priority: Critical (P1)
Description: Advanced are aware of an issue posing a clinical risk surrounding emailed rosters not being received as they are rejected by the recipient email providers. This is being investigated with the highest priority and we urge you to view the Clinical Risk Alert available at the below link for a detailed explanation and steps that you can take to mitigate this issue while we work towards a resolution.
Clinical Risk Alert: https://advancedcomputersoftware.us3.list-manage.com/track/click?u=87bdc4227e4939a12e462b7b0&id=8f66fa600f&e=6596bde0ab
Status: Ongoing
Next Update Expected: 14:00 18/03/2022
Please pass this message on to any of your staff who may be affected by the service interruption. If you require any further information please do not hesitate to contact the Service Desk on 03303430067 or via the Customer Portal.
We apologise for any inconvenience this may cause.
Kind regards,
Advanced Service Desk
