Wednesday 2nd June 2021

Adastra 111 and OOH's Outage

Dear Customer,

Service(s): Adastra

Advanced Reference: 22046103

Services Affected: Adastra/Adastra111/Aremote

Description: Advanced are investigating an issue with the Adastra Hosted Infrastructure preventing new sessions being created and referral messages and the Aremote Web Service Relay. 

Status: Investigating. 

Next Update: 1545

Please pass this message on to any of your staff who may be affected. If you require any further information please do not hesitate to contact the Advanced Service Desk via the Support Portal

You can also visit our status page for updates. We apologise for any inconvenience this may cause.

Kind regards, Advanced Service Desk

Please contact us via our Support Portal.