Monday 31st May 2021

ADASTRA Hosted Service Outage

1600 Update: Advanced can confirm that service has been restored and investigations will continue into the root cause.

Dear Customer,

Service(s): Adastra

Advanced Reference: 22044111

Services Affected: Adastra/Adastra111

Description: Advanced are aware that there was an outage of Adastra at circa 1415 affecting all Hosted Customers. The service has been restored and investigations continue into the cause and monitoring.

Status: Monitoring. 

Next Update: 1600

Please pass this message on to any of your staff who may be affected. If you require any further information please do not hesitate to contact the Advanced Service Desk via the Support Portal

You can also visit our status page for updates. We apologise for any inconvenience this may cause.

Kind regards, Advanced Service Desk

Please contact us via our Support Portal.