Tuesday 18th May 2021

Staffplan Outage for Customers

Service(s): Staffplan

Description: We are aware that some users are unable to access Staffplan. Advanced are working on this incident to return service as quickly as possible. We are working on this as the highest priority and do understand the impact that this is having on our customers.

Priority: Critical (P1) Master Incident: 22030891

Status: Ongoing. Next Update: 1200

Please pass this message on to any of your staff who may be affected by the reduced performance. If you require any further information please do not hesitate to contact the Advanced Service Desk. You can contact us on 03303430067 or on the portal at https://customers.oneadvanced.com

Please contact us via our Support Portal.